TERMS AND CONDITIONS

Terms and Conditions

Welcome to deRapWinkel.nl. By placing an order on our website, you agree to the following terms and conditions. Please read them carefully before completing your purchase.

Company Information

deRapWinkel.nl
Rosmalen, 's-Hertogenbosch, The Netherlands
Chamber of Commerce (KVK): 52014495
VAT Number: NL001744676B58
Email: info@derapwinkel.nl
Business Type: Sole proprietorship

Products

We specialize in selling limited and exclusive vinyl records (LPs). All items are sold while supplies last, and quantities are often limited.

Shipping and Delivery

  • We ship worldwide.

  • All orders are shipped with Track & Trace.

  • Shipping times may vary depending on the destination.

  • Once an order has been shipped, deRapWinkel.nl is not responsible for delays or customs processing in your country.

Returns and Refunds

  • Returns are not accepted, except in the case of items that arrive damaged.

  • If you receive a damaged item, please contact us within 7 days of delivery at info@derapwinkel.nl and include clear photos and/or video of the item and packaging.

  • Customers are responsible for return shipping costs unless otherwise agreed.

  • Products must be returned in their original condition and packaging.

Order Cancellations

  • You may cancel your order, but please note that we charge a 5% cancellation fee on the total amount to cover processing costs.

  • To request a cancellation, contact us as soon as possible with your order number.

Returned Packages

  • If a package is returned to us for any reason, we can hold it and reship it with your next order free of charge.

  • If we do not hear from you within 7 days, we will refund the item minus any costs incurred (e.g., return shipping or transaction fees).

Liability

  • deRapWinkel.nl is not liable for any indirect damage (e.g., loss of profits, missed opportunities) resulting from the use of our products or website.

  • We do not accept claims for seam split jackets or bumped corners, as we offer optional Seam Split Preventionand Corner Protection during checkout.

Governing Law

All agreements are governed by Dutch law. Any disputes shall be submitted to the competent court in the Netherlands.

Contact

If you have any questions about these terms, feel free to contact us at:
info@derapwinkel.nl